- Commonly asked questions

Commonly Asked Questions

1. Can you use any phone? Yes you can use any phone that has good reception. The better the reception the better the sound quality.

2. How soon will I receive the email with the phone number to call? After your order has been approved you should receive the phone number and the extension to dial within 15 minutes.

3. When I call will there be an extension number? Yes! There will be a 5 number extension you will dial.

4. Is it like leaving a message on an answering machine? Yes! You will hear a brief message giving you directions and a beep and than you leave your inspring message.

5. If I mess up can I re-record my message? Yes! If you don't like the message you will have an option to record your message again.

6. How long can I record? You can record up to a minute long.

7. Can I record multiple messages. Yes you can, but you will need to order another message.

8. How will identify me with my message? You receive an email with the phone number to call and an order number. You must have you order number when making the call.

9. How soon will I receive my message? You will receive your message within 24 hours, but usually sooner than that. If you need it a hurry please email us.

John,

Thank you so much for the pace band. I LOVE IT! I can’t wait to tell people about this. My husband has some athletes running Boston and I wanted to get them bands for their races but he doesn’t know their times yet. I will keep in touch….THANK YOU!

Cheers!

Deena Kastor 2004 Olympic Medalist

www.deenakastor.com

Dear John,

Thanks so much again for the pace band. I was the envy of all my fellow running buddies at my recent marathon in Virginia Beach (Shamrock Marathon). It made it so much easier to determine where I was regarding my pace,allowing me to stay focused on my running instead of trying to do the time calculations in my head! It was very comfortable, absorbent, and even worked well as a hand warmer when I pulled it down over my hand during some frigid wind. Having my inspirational message to read every few miles was also a welcomed sight, and definitely helped keep me motivated. Thank you so much for helping to make my first marathon even better than expected!

Melissa Smith